![]() It is very important to be certain that you are purchasing the correct products before checking out. If the product key was already issued, this is not anymore exchangeable for another product nor refundable. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially. To do this, follow these steps: Press Windows + I to open Settings, then go to Your email and accounts. ![]() Click the 'Manage my Microsoft account' option. However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. To change the name of the account on Windows 10, use these steps: Open Settings. The buyer will highlight the product key but mistakenly highlighted the space between “is” and “1111” thus, pasting *1111-2222-3333 where the asterisk (*) represents the copied invisible space. ![]() A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.Įxample: The product key is 1111-2222-3333. Step 1: Click on Windows icon on the bottom-left corner, click on your account on the top, and then select Change account settings. Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective.
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